Returns & Exchanges

At Princess Cosmetics, we want you to feel like royalty with every purchase. If a product doesn't meet your expectations, you can return or exchange unopened items within 30 days of delivery.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Carefully pack the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Affix Shipping Label

Download and print your prepaid shipping label from our portal and securely attach it to the outside of your return parcel.

4

Receive Your Refund

Once our beauty experts inspect your return, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing