For best results, scars should be treated with Dermatix® Ultra when it is still fresh (up to 3 months old) as soon as the wound has healed and closed. Dermatix® Ultra should be used within 2 years of scar formation.

Does Dermatix® Ultra work on depressed scars

Dermatix® Ultra is indicated for raised scars and not depressed scars. For depressed scars such as acne scars, we recommend Dermatix® Acne Scar instead.

Does Dermatix® Ultra work on flat scars?

Dermatix® Ultra helps to lighten, soften and flatten scars. If you have a flat but darkened scar, Dermatix® Ultra contains a novel Vitamin C Ester that protects against UVA/B and will help to lighten your scar.

Does Dermatix® Ultra work on burn scars?

Yes, Dermatix® Ultra is effective for lightening, softening and flattening burn scars.

Does Dermatix® Ultra work on stretch marks?

There have been no studies on the effectiveness of Dermatix® Ultra on the reduction of stretch marks.

Does Dermatix® Ultra work on keloid scars?

Surgical or non-surgical methods such as corticosteroid, cryotherapy, laser can be used on Keloid. Following surgery, scar prevention should be initiated and Dermatix® Ultra can be considered first-line therapy. 

Does Dermatix® Ultra work on acne scars?

For acne scars, we recommend Dermatix® Acne Scar instead to lighten dark spots, marks and and scars.

Can I use Dermatix® Ultra on my Cesarean scar?

Yes, Dermatix® Ultra can help you to lighten, flatten and soften your Cesarean scar. For best results, treatment with Dermatix® Ultra should be started once your incision has healed and stitches are removed, usually 10 - 14 days after the surgery. If your Cesarean scar is old, you may see limited effectiveness.

Can Dermatix® Ultra fully remove a scar?

Scars can never be 100% removed, but Dermatix® Ultra has more than 85% success rate in softening and diminishing raised scars. For best results, begin applying Dermatix® Ultra twice daily, once the wound has healed and closed.

Does Dermatix® Ultra work on wounds caused by laser treatments?

After the wound has dried and is no longer producing pus or yellow fluids, you will be able to use Dermatix® Ultra on the scar.

How long will it take for my scar to improve?

We recommend a minimum treatment time of 60 to 90 days, with older or larger scars requiring a longer treatment time. It is safe to use Dermatix® Ultra for as long as continued improvement is evident. For best results, apply Dermatix® Ultra twice daily for 3 months on minor scars, and 6 to 9 months on burn scars or surgical scars.

Aren't silicone gel sheets better because they protect the wound and provide pressure?

Clinical trials have shown that silicone gels such as Dermatix® Ultra give equal or better scar reduction results than silicone gel sheeting and are much easier to apply and cause less inconvenience and irritation. 

Does Dermatix® Ultra work on mosquito bites?

Dermatix® Ultra works on elevated scars caused by a variety of incidences, including insect bites, plus Dermatix® Ultra can also relieve the tension and itching. Simply dab a little Dermatix® Ultra over the bite scars.

How do I apply Dermatix® Ultra?

Dermatix® Ultra must only be applied on dry, intact skin. Please ensure that your wound has healed before starting treatment with Dermatix® Ultra. To apply, please follow these steps:

1. Clean the affected area with mild soap and water. Pat dry.
2.  Apply a pea-sized amount at the tip of the scar, and gently spread thinly over the whole affected area. This amount should be sufficient to cover a 6 inch scar, and applying more will not increase its efficacy so please do not over-use.
3.  Allow to dry for 1-2 minutes. Once dry, Dermatix® Ultra may be covered with cosmetics or sunscreen.

After cleaning your skin, you should apply Dermatix® Ultra before starting the rest of your skin care routine¹.

Yes, after you have applied Dermatix® Ultra over your scar, you can freely apply sunscreen or makeup over the area.

There have been no studies on the use of Dermatix® Ultra together with turmeric.

There is no need to combine Dermatix® Ultra with silicone sheeting, as both solutions aid scar reduction through similar mechanisms. However, as a gel, Dermatix® Ultra is easier to apply consistently, and will not cause the discomfort common to silicone sheeting.

Our CPX (cyclopentasiloxane) Silicone technology gives Dermatix® Ultra excellent spreadability, quick drying, improved durability and wash off resistance.

• Dermatix Ultra is for external use only.
• Direct contact with eyes, mucous membranes, 3rd degree burns and open wounds must be avoided. 
• Dermatix should not be applied over antibiotic preparations or other skin treatments or products. 
• Do not expose scar to extreme temperatures and intense sunlight. 
• Tight clothing should be avoided in case it irritates or injures the scar tissue. 
• Take good care during stretching exercises that might affect the sensitive skin of the scar.
• Dermatix may stain clothing if not completely dry. 
• Keep out of reach of children.

Are there any side effects from using Dermatix® Ultra

Based on studies conducted, there should not be any side effects such as irritation, redness or pain from using Dermatix® Ultra. If you do experience any side effects, please consult your dermatologist immediately.

Please seek your doctor's advice if you wish to use Dermatix® Ultra during your pregnancy. There is insufficient information on safety of use of this product during pregnancy.

Yes, Dermatix® Ultra can be used overnight.

No, we do not recommend applying any other medication underneath Dermatix® Ultra, and any medication applied on top of Dermatix® Ultra will have no effect as Dermatix® Ultra would have formed a barrier, preventing the other medication from passing through.

Dermatix® Ultra treatment should only be started after the wound has closed, is no longer bleeding, and stitches have been removed. For reference, you can usually start using Dermatix® Ultra 1 day after minor cuts, 3 days after mild burns, 7 to 10 days after deep cuts, 7 days after a facial or eyelid surgery, and 10 to 14 days after major surgery.

Please do not apply Dermatix® Ultra on open wounds as it may interfere with the natural healing of the wound. Dermatix Ultra is a scar removal product, not a wound healing product.

Dermatix® Ultra is not contraindicated for use on babies or children. There are studies in which Dermatix® Ultra has been used on infants, with no adverse effects. Take extra precaution to avoid accidental ingestion of the gel by your child.

Yes, Dermatix® Ultra does not enter the bloodstream so it is safe to use with oral medications.

If you are allergic to silicone gel, you should avoid using Dermatix® Ultra and other silicone gel preparations as they may cause redness, itching and irritation.

Yes, Dermatix® Ultra does not penetrate into the skin or enter the bloodstream so it is safe for nursing mothers. However, if you are using Dermatix® Ultra on your chest area, you should wipe off the gel before nursing to prevent your baby from accidentally ingesting the gel.

Yes, Dermatix® Ultra is safe to use on the lips, but not inside the mouth. 

Yes, however extra care should be taken to avoid the eyes, and you may experience a harmless, temporary stinging sensation.

Your eyes may sting temporarily, but there will be no lasting harm. Flush your eyes with saline solution to alleviate the stinging sensation.

Yes, Dermatix® Ultra is safe to use on sensitive and allergy-prone skin. However, if you have a medical skin condition do check with your skin doctor before using Dermatix® Ultra.

Dermatix® Ultra is suitable for surgical scars, cesarean scars, keloids, burn scars, abrasion scars, facial scars, scars from cuts, falls, and insect bites⁹. Apply it twice daily and you should see initial improvements after 8 to 12 weeks of consistent usage⁷. For larger scars, apply Dermatix® Ultra for 6 months or more, until you experience the full benefits of scar improvement.

Dermatix® Ultra's CPX technology restores the skin barrier function, reducing the skin's water loss and normalising collagen deposition and reducing scar thickness.

Dermatix® Ultra also contains a novel Vitamin C Ester that protects against UVA/B and has been shown to lighten hyperpigmentation.

• Convenient to use
• Transparent, odorless gel
• Cosmetics can be applied over Dermatix® once dry
• Easy to apply- no pain
• Suitable for sensitive skin
• Safe for use with children
• Self dries to invisible sheet
• Can be used on old and new scars
• Provides elastic protection¹²
• Twice-daily application
• Ideal for irregular skin/ scar surfaces and moving parts: joints, face
• Direct continuous contact with skin provides improved scar management
• No maceration

On average, a 15g tube of Dermatix® Ultra can be used for 2 months on a 6-inch scar.

After opening, Dermatix® Ultra will be safe to use up till the expiry date.

Store your tubes away from heat sources, at temperatures below 25°C.

Avoid applying Dermatix® Acne Scar on open wounds. Dermatix® Acne Scar is best used once acne wounds are healed and closed.

It is best to treat scars before they mature, which is typically an average of 2 years according to clinical studies. Therefore, we would recommend the usage of Dermatix® Acne Scar for any acne scars less than 2 years for optimum results.